Jambojet has confirmed a reported health incident involving a passenger who travelled on one of its flights from Entebbe, Uganda, to Nairobi.
The incident occurred aboard flight JM 8523, which arrived in Nairobi on Saturday, October 3, 2026.
In a statement issued at 1pm on Tuesday, October 6, the airline said it is working with public health authorities to support efforts to identify and monitor people who may have come into contact with the affected passenger.
Jambojet said it is coordinating with the Ministry of Health, Port Health Services and other relevant agencies as the public health response gets underway.
The airline said the process includes identifying passengers and crew members who may have been in contact with the individual and supporting authorities in managing the situation.
The nature of the reported health condition has not been disclosed by the airline or health authorities.
Jambojet said the safety and wellbeing of its passengers, crew and staff remain its priority as authorities continue with the response.
The airline has urged passengers and members of the public to rely on updates issued through its verified social media account, @FlyJambojet, as well as official communication from health authorities.
The Ministry of Health and other relevant agencies are expected to provide further information as the assessment continues.
